FOUNDING BETA
REFUND POLICY
New Money Agency™ · Updated 18 October 2026
Your 30-day action-based satisfaction guarantee
This guarantee is for members who put the program into practice. It is not a no-questions-asked trial or an income guarantee. If you complete the requirements below and remain dissatisfied with the program’s structure or support, you may request a refund within 30 days of your program start date.
Do the work and show your implementation
To qualify under this voluntary guarantee, you must complete all of the following during your first 30 days and supply the evidence with your request:
- Complete the available training. Complete every lesson released and made accessible to you during the first 30 days, together with its practical exercises. Supply your completion record and completed exercises.
- Build your starting offer. Document your chosen trade, the customer you intend to help, the service scope and your initial pricing.
- Build and use a prospect list. Supply your prospect list and a dated activity log showing genuine outreach, follow-up and any responses across the implementation weeks. Private prospect information may be redacted.
- Use the coaching. Attend each scheduled hot seat call made available to you during the first 30 days. Share your offer or outreach for feedback through a hot seat or the program support channels, and show how you implemented the feedback received.
- Share progress and raise problems. Post a progress update for each completed week in the community or support channel. Raise any program or access problem when it occurs so we have an opportunity to help.
Only activities, lessons and calls actually made available within your first 30 days count. You do not have to secure a client, spend money on advertising, launch a client campaign, or complete a review call scheduled outside that period. Where we have not supplied an activity or feedback, that unavailable item is not an eligibility requirement.
Requesting a refund
Email [email protected] within 30 days of your program start date with the subject “New Money Agency Beta — Refund Request”. Include your name, enrolment email, the evidence listed above, and a written explanation of which parts of the program’s structure or support you remain dissatisfied with and what you tried.
Frey & Co Holdings LLC will assess the request against these published requirements and reply within three business days. We may ask you to clarify the evidence supplied. Requests that meet the requirements and are submitted within the guarantee period qualify for a refund of the program fee paid. Refunds are returned to the original payment method; your payment provider’s processing time may vary.
When this voluntary guarantee does not apply
A change of mind, a change in personal circumstances, failure to participate, or not achieving a desired income or client result does not by itself qualify. Requests outside the 30-day period or without the required implementation do not qualify under this voluntary guarantee.
Your statutory rights
These participation conditions and the 30-day deadline apply only to our voluntary satisfaction guarantee. They do not limit any rights or remedies that cannot be excluded under applicable consumer law, including rights relating to services not supplied as promised. Any more favourable terms already agreed at enrolment remain in effect.
Operated by Frey & Co Holdings LLC.